Company Description Royal EPZ is a Kenya-based export processing company operating within the Export Processing Zone framework, with a strong focus on quality, efficiency, and regulatory compliance. The company serves regional and international markets, adhering to strict manufacturing and export standards. Operations are designed to meet global customer expectations on product consistency, safety, and reliability. Team members work in a dynamic, fast-paced environment that emphasizes continuous improvement and collaboration. Royal EPZ offers opportunities to grow skills in quality management, production excellence, and international standards compliance. Role Description This is a full-time, on-site Quality Assurance Lead role based in Nairobi County, Kenya. The Quality Assurance Lead will oversee end-to-end quality processes across production, ensuring products meet internal standards, customer requirements, and applicable regulatory and export guidelines. Daily tasks include developing and updating quality procedures, supervising quality control checks, managing non-conformances, and driving root-cause analysis and corrective actions. The role involves planning and conducting internal audits, coordinating external audits, and ensuring adherence to Good Manufacturing Practice (GMP) and other relevant standards. The Quality Assurance Lead will collaborate closely with production, maintenance, procurement, and management teams to implement continuous improvement initiatives, train staff on quality requirements, and maintain accurate quality documentation and reports. Qualifications

Strong foundation in Quality Assurance and Quality Control, with experience designing and overseeing quality systems in a manufacturing or processing environment. Demonstrated ability in Quality Management, including development of policies, procedures, KPIs, and continuous improvement initiatives. Practical experience with Good Manufacturing Practice (GMP) and related regulatory or industry standards, ideally within an export, food, pharmaceutical, or industrial setting. Proficiency in Quality Auditing, including planning, executing, and reporting on internal and supplier audits, and managing corrective and preventive actions. Bachelor’s degree in Quality Management, Engineering, Industrial Chemistry, Food Science, or a related technical field (or equivalent relevant experience). Strong analytical and problem-solving skills, with experience using root-cause analysis and basic quality tools (e.g., 5 Whys, Fishbone diagrams, checklists, control charts). Effective written and verbal communication skills, with the ability to train and influence cross-functional teams on quality standards and best practices. Proven leadership experience, including supervising quality teams, coordinating with production leadership, and managing priorities in a fast-paced environment. Good organizational and documentation skills, with attention to detail and familiarity with digital record-keeping or QA software tools. Previous experience in an EPZ, export-oriented, or regulated manufacturing environment is an added advantage.

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