About Us hammerjack connects skilled professionals in the Philippines with growing businesses across Australia and beyond. The focus is simple: build teams that work as true extensions of their clients through the right people, clear systems, and consistent delivery. Recognition over the past few years reflects that approach. hammerjack has been named among the Fortune 100 Best Workplaces in Southeast Asia and ranked 8th Best Workplace in the Philippines, reinforcing the kind of environment being built for both clients and employees. Our Impact Teams are embedded, not outsourced in the traditional sense. That means aligned tools, shared expectations, and real accountability. The result is work that moves at the same pace and standard as onshore teams. Across accounting, tech, admin, and marketing roles, professionals are contributing directly to business outcomes while building long-term careers. Work Setup: Hybrid (either in hammerjack's Makati or Pampanga office) Duties And Responsibilities Internal Filing System: Maintain and update client records; organize digital files for easy retrieval and compliance. Document Management: Save invoices and related documents into the Document Management System in accordance with company protocols. Email Management: Manage incoming and outgoing communications to ensure timely responses and proper documentation. Pre-Renewal Coordination: Allocate renewal tasks and issue pre-renewal templates, emails, and schedules. Renewal Processing: Obtain renewal terms highlighting changes and claims history. Quoting: Source comparative quotes using current client data and claim history. Debtor Management: Retrieve debtor reports and send statement reminders. Claims Tracking: Monitor and manage claims within the CRM system, ensuring accurate and up-to-date records. Qualifications At least 2-3 years of AU Insurance experience Experience in using INSIGHT, WinBEAT, Office tech or any related platforms. Strong organisational, project management and problem-solving skills with impeccable multi-tasking abilities. Ability to follow process and work independently. Communicate progress and/or report issues. What’s in It for You Flexibility: Work hybrid with options across Makati and Pampanga, aligned to day shift roles with Australian clients. Workspaces that Work: Modern offices designed for focus, collaboration, and real productivity. Coffee and After-Hours Drinks: Barista coffee on demand and a café bar to unwind after work. Meals Covered: Complimentary meals once a week on your onsite day. Health Coverage from Day One: Includes dependent options, so you’re covered from the start. Competitive Compensation: Transparent salary packages with direct client involvement. Career Growth: Ongoing training and real opportunities to step into bigger roles. Recognised Workplace: Part of a team ranked 8th Best Workplace in the Philippines and recognised among Fortune Best Workplaces in Southeast Asia. Supportive Team Environment: Work with people who are easy to work with, reliable, and invested in doing good work. Global Exposure: Work directly with international clients and be part of how teams scale globally. Show more Show less