Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results.About the Role We are seeking an experienced Implementation Consultant to lead the onboarding and implementation process for new PEO clients. This role serves as the primary point of contact throughout implementation, ensuring a smooth transition, accurate system configuration, and a positive client experience. The ideal candidate has experience with US payroll, client onboarding, and implementation projects, along with strong communication and organizational skills. Key Responsibilities Client Implementation & Onboarding Manage end-to-end implementations for new PEO clients. Gather client requirements and configure solutions accordingly. Serve as the primary client contact during implementation. Deliver training sessions to support successful system adoption. Troubleshoot and resolve implementation-related issues. Operations & Administrative Support Prepare onboarding and client welcome calls. Review and validate employee import files for accuracy. Perform basic PrismHR setup, including departments, worksites, and divisions. Update and maintain client tasks in Client Space. Coordinate implementation meetings with internal teams and clients. Generate transition communications and required reports. Collaboration & Process Improvement Partner with Sales, Client Relations, Payroll, and Operations teams. Stay informed on industry trends, payroll regulations, and best practices. Identify opportunities to improve implementation processes and efficiency. Requirements Required Experience Minimum 2 years of experience in Client Implementation, Client Onboarding, HR Operations, or related fields. Client-facing experience required. US Payroll experience required. Experience working with multiple stakeholders and cross-functional teams. Required Skills Strong analytical and problem-solving abilities. Excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong organizational and time management skills. Excellent verbal and written communication skills in English and Spanish. Preferred Qualifications Experience in a PEO environment. Experience using PrismHR. Experience with employee data management and reporting. Technical Skills PEO solution configuration PrismHR setup and reporting Employee data validation Client Space or case management systems Microsoft Office Suite Soft Skills Client relationship management Communication and presentation skills Problem-solving and analytical thinking Accountability and professionalism Teamwork and collaboration Multitasking and organization