VisionFund Kenya formerly known as KADET Ltd was founded by World Vision Kenya in 2000, with an aim to establish a microfinance organization that would institutionalize professionalism in effective credit intermediation and economic empowerment through business support for remote communities. Over the years, VisionFund Kenya has steadily developed a dominant niche as the preferred rural financier, alongside developing a portfolio that demonstrates the sustainability of rural finance. In partnership with World Vision Kenya, VFK is committed to economic empowerment of Kenya’s remote communities and works mainly by developing loan products that not only utilize the economic acumen of the customer, but also build their social and financial knowledge for both long and short term financial stability. The organization thus improves the lives of children in Kenya by offering small loans and other financial services to families living in poverty. Our work empowers our clients to grow successful businesses which enable children to grow up with improved health and education. Applying the principles of our Christian ministry we work in partnership with World Vision; committed to long-term change which will unlock potential for future generations. VFK uses the group-based methodology for credit lending to its customers. This is not only cost effective but is also a prerequisite to effective outreach and rural penetration. Individual lending products are however selectively offered commensurate to the dynamic needs of a client. Overall, VFK offers Asset Loans, Business Loans, Agriculture Loans and School Fees Loans. Our Vision Our vision for every child, life in all its fullness; Our prayer for every heart, the will to make it so Our Mission We improve the lives of children living in poverty We empower women and their families with small loans and other financialservices We unlock the potential for communities to flourish We improve the lives of children living in poverty. Our services in the developing world unlock the potential for small businesses to grow. This enables children to grow up with improved health and education giving them the foundations to build a positive future. We empower women and their families with small loans and other financial services. We help create real and lasting change by giving our clients, both women and men, the training and support to run successful businesses that will provide a sustainable income. We unlock the potential for communities to thrive. VisionFund Kenya is part of World Vision, a Christian relief, development and advocacy organisation. Applying the principles of our Christian ministry we work together to provide the foundations for local economies to flourish in healthy and safe communities.The Branch manager shall take the leadership role at the Branch and mentor the Branch staff towards the achievement of VFK’s Mission, Vision, and Strategic Objectives. Ensure the Branch attains high standards of Customer Service and customer Retention and excellent compliance with internal and local regulations. Develop and maintain critical relationships at the Branch to enhance business Development. Be a marketing champion for the products and services of VisionFund Kenya MFI within the area coverage. Key responsibilities and weighting (tasks & outputs) Credit Risk & Operational Compliance     Implements policies, procedures, and internal controls at the branch  Oversee accurate client assessments, credit appraisals, and loan approvals.  Conduct regular credit committee meetings and loan quality reviews.  Monitor field activities, delinquency trends, and enforce early recovery strategies.  Ensure adherence to regulatory and institutional policies including Know Your Customer   (KYC), Anti-Money Laundering (AML), and data privacy.  Prepare for internal and external audits; close 85% of issues within 90 days            Branch staff Supervision &Development              Planning the Branch staffing and Evaluating existing staff in accordance with management decisions/directions; Ensures that the branch staff maintains very high morale, and identifies capacity building/training needs. Undertakes periodic performance appraisals and staff development plans. Conduct regular coaching, performance reviews, and productivity assessments for staff. Identify and mentor at least one high-potential team member per year. Implement action plans from “Our Voice” staff engagement surveys. Support staff wellness, disciplinary procedures, and HR compliance. Achieve staff retention rate of 90% or higher. Financial Performance & Growth       Achieve branch disbursement, client acquisition, collection, and profitability targets.   Maintain Portfolio at Risk (PAR > 1 day) below 5% and ensure write-offs are minimized.   Lead local business development initiatives, including marketing and community outreach.   Promote financial inclusion by growing new clients and retaining at least 90% of existing ones.   Ensure timely turnaround for loan applications and approvals to maintain efficiency.                    Digital Tools Utilization  Ensure full usage of the core banking system, digital field applications, and MIS platforms. Monitor loan origination, disbursement, and collections through system dashboards. Train staff and clients on using digital channels to enhance efficiency and access.           Branch efficiency and awareness of digital platforms Planning   Develop the branch business plan and annual work plans and submit the plan for further deliberations at the wider Operations team Proposes adjustments to the branch business plan and initiates proactive approaches for branch growth. Maintain strong relationships with clients, local leaders, faith institutions, and strategic partners. Support implementation of partnerships and ensure compliance with MOU deliverables. Represent the branch in community events and institutional forums as required. Sales &Marketing            Submit timely and accurate weekly, monthly, and quarterly branch reports. Monitor market trends and provide intelligence on customer behavior, competition, and product relevance “Champions” the branch expansion in new markets within the branch’s area of coverage; Implements a customer-driven branch approach Proposing and facilitating market research and survey activities Sales Empowerment to branch staff.       Customer Experience & Responsible Lending, Reporting and communication  Uphold client protection principles and Safeguarding Protocols in all client interactions. Organize and oversee client trainings in financial literacy and responsible borrowing. Implement Empowered Worldview (EWV) and group engagement sessions to build loyalty and impact Works with other management members of VisionFund Kenya MFI;  Requests and submits readily performance and financial reports Attends monthly Relationship Managers meetings, engages in team problem-solving, and works together on overlapping tasks. Provides backup support to the other branches and head office as needed Communicate with staff on organizational changes    And any other duties that the Regional Manager may assign from time to time                Qualifications & Competencies Diploma or degree in Finance, Business Administration, Economics, or related field. Minimum 3 years’ experience in microfinance or retail banking operations. Strong leadership, coaching, and team-building experience. Excellent communication, organizational and reporting skills. Sound knowledge of credit operations, compliance, and financial services. Experience in managing fraud prevention, audit compliance, and internal controls. Ability to manage change, drive innovation, and navigate challenges with resilience. Tech-savvy and open to digital transformation initiatives. Demonstrated commitment to ethical leadership, integrity, and inclusion. Other Competencies/Attributes: Must be a committed Christian, able to stand above denominational diversities. Attend and participate in the leadership of daily devotions. Perform other duties as required by the board or the owners.