About this role
Department: Sales
** **
Job Overview:
We are seeking a highly motivated and customer-focused Virtual Sales Representative to join our team. The successful candidate will be responsible for managing online customer interactions, handling lead calls, conducting follow-ups, and driving conversions. If you have excellent communication skills, a persuasive sales pitch, and a knack for utilizing social media in sales, we want to hear from you!
** **
Responsibilities:
-
Handle inbound and outbound online leads, providing information, and guiding customers through the sales process.
-
Conduct proactive follow-ups to nurture leads and move them through the sales funnel.
-
Utilize effective sales techniques to convert leads into customers, meeting and exceeding sales targets.
-
Provide an exceptional online customer experience through clear communication and product knowledge.
-
Collaborate with the marketing team to align sales strategies with ongoing campaigns.
-
Utilize social media platforms to engage potential customers, build relationships, and drive sales.
-
Stay informed about product features, industry trends, and competitive offerings.
** **
Qualifications:
-
Minimum 1yrs proven experience in sales, preferably in a retail environment.
-
Excellent communication skills, both written and verbal.
-
Strong sales pitch and negotiation abilities.
-
Experience in utilizing social media for sales and customer engagement.
-
Ability to work independently and efficiently manage time and tasks.
-
Customer-centric mindset with a focus on delivering outstanding service.
-
Proficient in using CRM software and other sales tools.
-
Results-driven with a proven track record of meeting and exceeding sales targets.
** **
Education:
A bachelor's degree Or Diploma in Business, Marketing, or a related field is preferred.
** **
**Applications are invited for Nairobi and Mombasa **