General Duties

• Welcome guests and provide professional checkin and checkout services.

• Manage reservations, guest inquiries, and room allocations.

• Coordinate with housekeeping and other departments for guest needs.

• Handle payments, billing, and guest profiles.

• Maintain high standards of customer service and hospitality.

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Required Skills

• Fluency in Italian (mandatory).

• Excellent communication and guest relation skills.

• Knowledge of hotel PMS systems (eZee preferred).

• Professional appearance and attitude.