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Officer – Facilities And Administration

Rafiki Microfinance Bank Limited

full time Nairobi Posted 1 day ago

Qualifications and Experience**

  • Diploma in Facilities Management, Building and Construction, Electrical Engineering, Property Management, Business Administration, or a related field.

  • Bachelor's Degree in a relevant field will be an added advantage.

  • Minimum of 2 years' experience in facilities management, office administration, property management, or building maintenance.

  • Experience coordinating contractors, service providers, and maintenance activities.

  • Experience in a banking, corporate, or multi-branch environment will be an added advantage.

Knowledge, Skills and Competencies****

  • Knowledge of facilities management, office administration, and building maintenance systems.

  • Understanding of occupational health and safety requirements.

  • Strong planning, organizational, and coordination skills.

  • Good communication and stakeholder management skills.

  • Strong problem-solving ability and attention to detail.

  • Customer service orientation and ability to work under minimal supervision.

  • High levels of integrity, accountability, and professionalism.

  • Professional certifications in Facilities Management, Occupational Health & Safety, or

  • Project Management will be an added advantage.

Method of Application** Qualified and interested candidates are invited to submit their applications, including a detailed CV

Facilities Management

  • Coordinate preventive and corrective maintenance of Bank premises, equipment, and physical assets.

  • Supervise and monitor service providers undertaking repairs and maintenance works.

  • Carry out minor repairs including plumbing, electrical, masonry, and general maintenance works.

  • Coordinate generator servicing, maintenance schedules, and fuel card top-ups to ensure uninterrupted operations.

  • Conduct routine inspections of facilities and identify maintenance requirements.

  • Follow up and ensure timely resolution of facility-related issues raised by branches and departments.

Administration and Office Operations

  • Support the day-to-day administration and smooth running of Head Office and branch operations.

  • Coordinate office support services including cleaning, security, waste management, courier services, and office upkeep.

  • Monitor office supplies and administrative consumables and initiate replenishment requests as required.

  • Coordinate office moves, workspace arrangements, and allocation of office resources.

  • Maintain records of maintenance requests, service provider engagements, and administrative activities.

  • Assist in managing staff accommodation, utility services, and other administrative support functions where applicable.

  • Support implementation of workplace health, safety, and environmental standards.

  • Prepare periodic reports on facilities and administrative activities and provide timely updates on outstanding issues.