Peoplelink Consultants Ltd is a consultancy services company incorporated under the laws of Kenya. Responsbilities Supervise and coordinate the daily activities of the housekeeping staff. Inspect guest rooms, common areas, and facilities regularly to ensure high standards of cleanliness and quality are maintained. Train, mentor, and evaluate the performance of housekeeping team members. Maintain an accurate inventory of housekeeping supplies and place replenishment orders as needed. Respond promptly, professionally, and effectively to guest or resident complaints and special requests. Prepare staff work schedules and maintain detailed attendance and performance records. Liaise with other departments to facilitate smooth, well-coordinated hotel operations. Enforce all company health and safety policies, ensuring absolute compliance with hygiene standards.. Requirements Flexibility to work shifts, weekends, and holidays as required by the business. Diploma or Degree in Hospitality Management, Housekeeping, or a closely related field. Minimum of 2 years of supervisory experience in a 5-star hotel. Strong leadership, team management, and organisational skills. Good verbal and written communication skills. Sharp attention to detail with the ability to manage multiple operational priorities