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Relationship Officer – Agribusiness

Caritas Microfinance Bank

full time Nairobi Posted 18 hours ago

QUALIFICATION AND EXPERIENCE REQUIREMENTS**

  • A university degree preferably in a business-related field.

  • AKIB banking certificates will be an added advantage.

  • 3 years’ experience in banking, 2 of which should be in Business development and customer relationship management.

  • Solid analytical skills and experience in credit appraisal, handling and resolving customer requests and queries.

  • Good understanding of prudential guidelines and KYC.

  • Have strong communication and team building skills with ability to work with diverse teams.

  • Resilient, Confident, and self-motivated.

Method of Application**

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs . Kindly indicate the position title on the subject line when applying

  • Drive and Implement solutions for the Agribusiness branch portfolio based on the Bank’s strategy.

  • Increase bank deposits for the Agribusiness portfolio and the bank.

  • Drive the Agribusiness portfolio while fostering & growing relationships within the Agribusiness customer base.

  • Drive to increase interest and non-interest income from Agribusiness banking. Agribusiness Customer based focus on increase of customer numbers, product and tariff development, channels, and Innovation.

  • Conducting market intelligence and surveys in respect to competitor products and market trends.

  • New Agribusiness product development

  • Appraisal and evaluation of all new Agribusiness credit facilities generated from Branch staff and recommendation to credit department for approval.

  • Ensure participation in relevant forums with key partners/customers.

  • Proactively engage customers to establish service levels and initiate constant improvement.

  • Provide regular and honest feedback to agents and clients.

  • Ensure that sub-ordinates maintain a good rapport with all customers in a professional manner.

  • Keep customers constantly informed on the progress of their applications and drive this culture throughout the team.

  • Maintain a high quality-lending book, through prudent and effective management thereof.

  • Ensure that allocated work is processed within the set TAT, therefore meeting monthly targets.

  • Cross – selling of all bank services and marketing for new business.

  • Collection of market intelligence information, local competition, products, and levels of service.

  • Maintain a good quality loan book by ensuring arrears on normal and watch category accounts are collected promptly.

  • Training of new and existing clients on the Bank’s products.

  • Develop rapport with potential clients and be able to close sales and contracts in lending and bank business acquisition.

  • To perform any other duty as assigned in line with the Organizational goals and objectives.