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Business Development Officers

Smep Microfinance Bank Limited

full time Nairobi Posted 2 weeks ago

Reporting to the Branch Manager, the job holder will be responsible for business development through marketing and recruiting of**

customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy

and satisfied customer base.

Requirements****

• Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.

• A minimum grade of C+ (plus) in KCSE

• An undergraduate Bachelor’s degree OR Diploma in Business related courses from a recognized institution.

• Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking

sector will be an added advantage.

• Proficiency in computers is mandatory.

• Ability to analyze and interpret financial statements

• Clear understanding of microfinance/banking industry is an added advantage.

• Good interpersonal & communication skills with excellent customer service.

• A team player with the drive to improve performance.

• Persuasive with strong recognition skills,

• Self-driven and possess the ability to work with minimum supervision

**

  • Responsible for Marketing of Banks products and services

  • Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures

  • Facilitate recruitment and registration of customers in existing and new groups

  • Manage customer Relationships for both group customers and individual customers

  • Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, etc..

  • Responsible for customer loan evaluations and processing.

  • Responsible for maintaining a quality asset portfolio as per the Banks requirements

  • Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’

requirements to the respective Office Holders.

  • Ensure follow-up of defaulters and collection of arrears

  • Responsible for proper record management for all customers

  • Ensure customer retention through excellent customer service