We are a leading global ingredient solutions provider. We provide ingredients that are found in the foods, beverages, personal care items, pharmaceuticals and many other products that people around the world use every day. We make yogurts creamy, candy sweet, baked goods more nutritious and paper stronger. We help our customers replace synthetic ingredients with naturally-derived solutions in face creams and make plastics more biodegradable. Backed by a team of experts and scientists from around the globe, we are developing ideas and delivering solutions, we are the Ingredion group of companies.What you will do: Account Management and Business Growth – Manage and grow assigned customer portfolio and region to meet set business goals and strategy. Pipeline Management – create, manage and deliver opportunity pipeline in-line with business growth expectations, initiating and delivering growth projects with existing and new customers to ensure profitable conclusion Solution Selling & Differentiated Customer Experience – deliver a high-touch technical consultancy experience to new and existing customers to differentiate from competition, providing efficient project management with counterparts in the development team to maximize return on investments and create value added customer-tailored solutions. Embed customer centricity to drive business development along the customer buying cycle including broad stakeholder management Sales Planning & Forecasting – full ownership of bottom-up sales planning process incl. forecasting by developing a market growth strategy for respective categories and region and delivering against sales targets to manage top & bottom-line contribution of new and existing customers. Price & Contract Management – price and contract management to ensure maximum return using value base pricing strategies whilst securing the business sustainably Distribution Management – support the development of an effective Distribution network and support day-day interaction with Sales Network Partners, regional distributors and Agents on strategic projects and key initiatives to unlock growth potential in the region Communication with Customers – Continuously develop and broaden the stakeholder network at customers to drive business development along the customer buying cycle and a positive customer experience across relevant functions and seniority levels. Communication with internal Stakeholders - Develop an effective working relationship with relevant internal stakeholders in Technical Service, Marketing, Supply Chain and Finance to lead and/or support efforts in project development, supply planning, debtor management and other activities. Management of Customer Relationship Management data – Comply with best practices and company standards for data management and reporting. Marketing Support – partner with and support the Marketing function with regional marketing activities incl. fairs, seminars, tradeshows and innovation days What you will bring: Bachelor’s degree in food science/technology or related technical field and/or demonstrated experience in a customer-facing Value Selling/Specialties or Technical Service/Sales role Technical understanding of functional food ingredients, their interaction, food manufacturing processes and food recipe design Proven track record in negotiation skills & stakeholder management capabilities, and delivering technical solutions across multiple countries and channels Project pipeline management skills Availability to travel up to 50% across East and West Africa. Who you are: Agile Networker – A natural connector who embraces change, demonstrates adaptability, and leverages networking to uncover new opportunities Technical & Market Expert – A business-savvy professional with deep technical acumen and a market-driven mindset, able to tailor solutions that create customer value Client Growth Champion – A proactive relationship builder who expands client accounts through strategic engagement, trust, and tailored solutions Persuasive Communicator – An influential advisor who overcomes objections, delivers compelling value propositions, and teaches clients to drive confident buying decisions Deal Navigator – A skilled negotiator who manages procurement processes and complex deals, ensuring profitable and sustainable outcomes Why join Ingredion? Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being Flexible Work Arrangements – We value flexibility to support you both professionally and personally Career Growth – Learning, training, and development opportunities. Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally Global Meeting-Free Fridays (Once a Month) – Dedicated time for focused work, innovation, and productivity without interruptions Employee Referral Program – Refer top talent and earn a bonus if they’re hired
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Sales Representative, East Africa At Ingredion Incorporated
Hotels & Restaurants
full time
Nairobi
Posted 12 hours ago