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Account Manager, Inside Sales At Novonesis

Pharmaplus Pharmacies

Pharmaceuticals full time Nairobi Posted 1 day ago

In Novonesis, we know that solutions rooted in biology can help solve humanitys biggest challenges. Since we began more than a century ago, this has been our guide. Its how we've gotten so far. And its how we'll impact the future Main tasks and responsibilities Lead Management & Digital Selling Qualify, nurture, and convert inbound digital leads into sales using modern tools (Salesforce, Chatbots, Marketplace). Leverage industry events, exhibitions and market research activities to generate/ strengthen leads pipeline. Manage leads through the full sales pipeline with strong CRM discipline and forecasting accuracy.  Account Management & Revenue Growth Own sales and profitability for assigned industry accounts across MEIA (Middle East, India and Africa) region. Promote Novonesis biosolutions (enzymes, microbes and related offerings) by translating technical benefits into clear value propositions (feed efficiency, animal performance, silage quality, ROI etc). Providing inputs for demand planning, inventory management and financial planning. Customer Engagement & Segmentation Deploy and refine customer segmentation models to improve targeting & engagement quality. Capture customer feedback and translate insights into commercial actions and improved engagement models.  Collaboration & Cross Functional Alignment Work closely with Marketing, Technical Service, Regional Inside Sales, Strategy Deployment, and Commercial transformation teams to co create and execute Inside Sales plays and digital campaigns. Support trial setup, interpretation, and conversion into repeatable commercial wins. Digital capability strengthening Adopting digital tools and services (Salesforce, Chatbots, Marketplace etc.) for remote sales and service differentiation Leveraging AI for efficiency enhancement and generating actionable insights Experience & education Bachelor’s degree in Life Sciences/ Biotechnology, preferably Animal Nutrition, Veterinary or related degrees. MBA is a plus 5+ years of successful sales or business development experience in animal health/ nutrition, with science background, preferably biosolutions Basic understanding of biosolutions and animal nutrition Competencies & personal qualities Strong understanding and adoption of Novonesis digital solutions Skilled at lead nurturing, value propositioning, objection handling and opportunity conversion Strong persuasion skills and customer engagement skills Metrics-driven approach and data orientation Ability to deliver value through remote or digital-first engagement Keenness to adopt AI tools for efficiency enhancement Proactive, curious, disciplined, collaborative and energized by building something new in a fast evolving inside sales engine Proficiency in MS Excel, Data Insights and GenAI tools Hunter mindset to persuade new leads and to drive penetration into white space areas Proficiency in English Proficiency in French will be an added advantage