The Boma Hotels provides ultra modern contemporary hospitality services. Our brand portfolio consists of properties under The Boma hotels namely Boma Nairobi, Boma Inn Nairobi and Boma Inn Eldoret. Each unit is thoughtfully designed to provide a common feeling of identification, for the traveller who wants the very best the word is zest for life which aligns with our brand story “luxury delivered in an affordable way.” . REQUIREMENTS Minimum of 3 years' experience in a similar position, preferably within the hospitality industry Diploma or Certificate in Hospitality Management, Front Office Operations, Tourism, Customer Service, or a related field Strong communication and interpersonal skills Excellent customer service skills and professional presentation Ability to work flexible shifts, including weekends and public holidays Computer literacy; experience with hotel management systems will be an added advantage