Choice Microfinance Bank is a community based microfinance bank headquartered in Rongai, Kajiado County, Kenya. We offer a full range of Microfinance banking and financial services with a level of personalized service that we hope will exceed your expectations. Please come visit us and we will tailor our services to meet your specific financial needs. Vision To be the leading financial institution of choice, by providing a global customer experience and enhancing superior shareholder value Mission Eradicating poverty in the nation through banking solutions Values Integrity Customer focus Professionalism Innovation Team Work Choice Microfinance Bank started as a diaspora story that has evolved to become a local story as well. It is a link of Kenyan Diaspora Investments to the local people’s need of small credit facilities to improve their livelihood and break the poverty cycles.The idea traces its roots to the mid 1990’s & 2000’s when Kenyans migrated in masses to the U.S in search of opportunity. After years of being in the land of opportunity there was a strong desire to create opportunities for Kenyans back home.Key Responsibilities Manage and grow a portfolio of China Desk clients, acting as the primary point of contact for all banking-related matters and ensuring high levels of client satisfaction and retention. Lead end-to-end onboarding processes, including account opening, KYC documentation, and coordination with compliance teams to ensure timely account activation. Support and manage client cross-border payment needs, with a strong focus on CNY remittances and China corridor solutions, ensuring accuracy, efficiency, and timely execution. Handle day-to-day client requests, including transaction inquiries, payment follow-ups, and troubleshooting operational issues, ensuring prompt resolution. Advise clients on and promote relevant banking products, including FX services, fixed deposits, and payment solutions, to enhance client engagement and wallet share. Work closely with internal teams (operations, compliance, treasury, and product) to ensure seamless service delivery and effective resolution of client issues. Identify opportunities to deepen client relationships, increase transaction volumes, and support the growth of the China corridor business. Monitor client activities to ensure compliance with internal policies and regulatory requirements, and support documentation or reviews when required. Why join us? Competitive salary with performance-based incentives Opportunity for career growth and professional development Dynamic and supportive work environment Qualifications & Skills Bachelor's degree in Business, Sales, International Trade, or related field 4-6 years experience in sales, preferably in import/export, trade finance, or logistics Proven track record in achieving and exceeding sales targets Experience dealing with Chinese suppliers or managing China trade corridor clients Mandatory Requirement Fluency in Mandarin (spoken and written) - essential for engaging with Chinese partners and clients